Puffy Heart Locket

Julie Vos jewelry is sealed to help prevent tarnishing, which means your pieces are designed to maintain their luminous finish with the right everyday habits. This added protection helps preserve the richness of the gold and silver plating, so your jewelry continues to look polished and radiant over time.

Julie Vos stands behind the quality of its jewelry with a 12-month warranty from the date of purchase. If damage to the material occurs, the Customer Care team will assist with next steps and provide a return label once your request has been reviewed.

This kind of warranty support is a major part of what sets investment-worthy jewelry apart,  offering reassurance that your pieces are meant to be worn, loved, and supported, not treated as disposable.

Your jewels will be shipped in a deluxe Julie Vos box with our signature micro-suede pouch.

If you’re new to Julie Vos, there’s an easy way to begin building your collection. When you sign up for email and SMS, you’ll receive 10% off your first purchase — plus early access to new arrivals, limited releases, and special promotions.

For anyone looking to invest in jewelry that lasts, joining the list is a smart first step toward finding the pieces you’ll wear on repeat.

Julie Vos makes it even more rewarding to invest in your jewelry collection through the Luxury Rewards program. When you create a Julie Vos account, you can earn points with every purchase, and even more through actions like referring friends, writing reviews, and engaging with the brand. You’ll even earn 100 points every year on your birthday, making it easy to keep building your rewards balance.

Once logged in, points can be converted into dollars, and you’ll receive a code to redeem at checkout. The program is designed to feel generous and flexible — the more you shop and engage, the more benefits you unlock.

Julie Vos wants customers to feel confident when ordering. For full-price merchandise purchased through the website:

• Refunds, exchanges, or merchandise credit are available up to 14 days after purchase
• Exchanges or merchandise credit are available up to 30 days after purchase

International returns are also available on a case-by-case basis through the Julie Vos Customer Care team, ensuring support no matter where you shop from.